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Roku vs Firestick

Roku vs. Firestick – Which One is The Best?

Roku and Amazon Firestick are the two most common and inexpensive smart TV or streaming devices right now. Roku and Firestick are both widely compatible, with Netflix, Amazon Prime, YouTube, and several other common streaming services and apps available. Firestick is a better choice for Amazon Smart devices while Roku is better overall and it works with Google and Alexa. See Roku vs Firestick review to choose the best video streaming stick around the internet in 2021.

Furthermore, both Roku and Amazon have launched a steady stream of new devices over the years, each one outperforming the previous edition of the rival. There are three generations of Roku and Amazon Fire TV streaming services available right now.

Roku and Amazon Fire now have a fantastic variety of tablets that are perfect for all budgets, beginning at $29.99 and moving up to $99.99.

Is this to say that it doesn’t matter what streaming system you buy? Ok, not always. Roku and Amazon Fire TV have some subtle distinctions that can affect your decision, such as interactivity, simplicity, compatibility, and so on.

Roku devices

Roku was one of the first organisations to introduce digital video players to the market. Roku devices are actually among the most cost-effective and versatile ways to download video to your television. Simply plug the tiny USB-shaped gadget into your television, link to the internet, set up a Roku account, and begin watching.

Roku has launched eight different generations of streaming platforms so far. Roku, on the other hand, has three working streaming devices as of this writing: Roku Express, Roku Premiere, and Roku® Streaming StickTM+. Let’s take a look at the active Roku streaming devices before we get into an overall analysis of Roku and Fire TV.

Overview of Roku and Fire TV Stick

RokuFire TV Stick
InstallationHDMI Port + Power OutletHDMI Port + Power Outlet
Ultra HD
HDRHDR10HDR10 + Dolby Vision
Dolby Atmos Audio
SearchManual + VoiceManual + Voice
Smart Playback (X-Ray)x
Custom Menu & Feedx
Remote Microphone
Remote Shortcutsx
Remote Finderx
Voice ControlRemote + Amazon Alexa + Google HomeRemote + Amazon Alexa
Private ListeningRemote + App (Wired & Wireless)Wireless Only
Free Headphonesx
Guest Modex
Mirroring/ Casting 

Reasons to buy a Roku or Fire TV Stick?


  • Streaming devices and images do not take up any hard disc space.
  • Privacy is best protected on streaming sites and applications.
  • If you have a good internet connection and a TV that respects the video quality, streaming content is typically much superior to conventional downloadable formats.
  • You can quickly share streaming content without having to archive it, burn it to discs, or take any time-consuming measures.
  • Hundreds of thousands of apps and platforms are available on Roku and Firestick smartphones.
  • You have complete freedom to access any content at any time, regardless of network timings.
  • You don’t need to log all of your favourite shows to rewatch them later.


  • Addictive
  • No 8K support for most devices

Roku was one of the first organisations to introduce digital video players to the market. Roku devices are actually among the most cost-effective and versatile ways to download video to your television. Simply plug the tiny USB-shaped gadget into your television, connect to the internet, set up a Roku account, and begin binge-watching!

Roku Express

The Roku Express is the most cost-effective and simple streaming platform on the market right now. The Roku Express is a fully usable — but bare-bones — platform that offers HD video and basic streaming capabilities. It lacks sophisticated smart functionality, as well as 4K support and voice control.


  • Affordable
  • Easy to find content
  • User friendly interface


  • No 4K support, only HD video
  • No voice activation control

Prices and where to buy

Roku Premiere

See it on Amazon

Roku Premiere costs a little more than Roku Express. Roku Premiere outperforms Roku Express in terms of smart features and video accuracy. The inclusion of 4K and HDR videos is Roku Premiere’s biggest selling point. Roku Premiere, on the other hand, still is without some of the most sophisticated smart TV features as well as voice control.


  • 4K and HDR capability
  • Exceptional value
  • The streaming standard is excellent
  • Built-in Chromecast


  • Premiere makes use of an infrared remote control
  • There is no volume control on the remote
  • Premiere+ is only available at Walmart

Prices and where to buy

Roku® Streaming Stick™+

See it on Amazon

The Roku Streaming Stick+ is a more refined version of the Roku streaming stick. Streaming Stick+ has some of the newest smart TV features, such as voice search and voice control, in addition to 4K and HDR video output.


  • Roku latest operating system
  • 4K streaming stick
  • Wi-Fi antenna replacement


  • Their own power cable
  • No Dolby Vision or Atmos

Prices and where to buy

Roku Ultra

See it on Amazon

The Roku Ultra is the latest and most advanced Roku streaming device available right now, but it might not be sufficient for everyone. The Roku Ultra includes an advanced remote with personal shortcut buttons and a luxury JBL headset for private listening, in addition to much of the same practical features as the Streaming Stick+.


  • 4K output is exceptional quality
  • Wireless range is extended
  • Dolby Vision and Atmos supported


  • Interface could do with a refresh
  • Smart assistant is not very smart
  • Some potential audio syncing issues

Prices and where to buy

Fire TV Devices and Costs

One of the most common streaming players is Amazon Fire TV, also known as Amazon Firestick. Since it is part of the Amazon ecosystem and is connected to Amazon Prime and Amazon Prime Video, Fire TV has grown in popularity. As a result, purchasing an Amazon Fire TV kit instantly entitles you to Amazon Prime and Prime Video memberships — the former entitles you to Prime rewards linked to the Amazon store and Prime Video allows you to access their streaming content.

It’s also worth noting that Amazon Firestick is a brand of Amazon Fire TV gadget that looks like a USB drive. They aren’t, though, the only Fire TV streaming services available; the most recent Amazon Fire TV system is a cube rather than a stick. However, when referring to Amazon Fire TV streaming devices in general, the word “firestick” is often used as a common shorthand.

You don’t need to buy a separate Amazon Fire TV kit if you have a smart TV with built-in Amazon Fire TV. However, there are four active Amazon Fire TV players to pick from at the time of writing: Fire TV Stick Lite, Fire TV Stick, Fire TV Stick 4K, and Fire TV Cube. The following is a quick rundown of the three gadgets.

Fire TV Stick Lite

See it on Amazon

The Amazon Fire TV Stick Lite is the simplest and most basic edition of Amazon Fire TV. Aside from the built-in voice control, the remote on the Fire TV Stick lacks any buttons that allow you to control your TV. All else is the same as it was with the Fire TV Stick – no 4K recording, but you do get clear HDR.


  • Very affordable
  • HDR support
  • 60FPS playback


  • Ads appear too often
  • HD streaming, so no 4K
  • No volume control on remote

Prices and where to buy

Fire TV Stick (3rd generation)

See it on Amazon


  • App is very good
  • User interface is slick
  • Excellent HDR performance


  • 4K model is only slightly more

Prices and where to buy

The new Fire TV Stick is a small step up from the Fire TV Stick Lite, offering core smart TV functionality without any specialised technology. The 2020 model comes with HDR compatibility, even though it doesn’t support 4K video resolution by default. Although it supports the HDR10 standard, there are no indications that it supports Dolby Vision HDR.

Fire TV Stick 4K


  • 4K streaming supported
  • User interface is fast
  • Plethora of content
  • Amazon Alexa Assistant is available


  • Biased towards Amazon content
  • Performance varies between apps

Prices and where to buy

In terms of functionality and specifications, the Fire TV Stick 4K is identical to the Fire TV Stick. This computer, however, is compatible with 4K Ultra HD and HDR content, as the name implies. It supports both HDR10 and Dolby Vision, in addition to the more popular HDR10.

Fire TV Cube

The most advanced Fire TV streaming system is the Fire TV Cube. While the other Fire TV devices are connected to the TV via USB, the Fire TV Cube is a wireless gadget with Alexa built-in, allowing you to monitor it with voice commands without the use of a controller. 4K Ultra HD and HDR content are both supported by the Amazon Fire Cube.


  • 4K HDR playback
  • TV and AV control center
  • Voice report
  • Native YouTube app


  • No HDMI cable comes packaged
  • Amazon biased content

Prices and where to buy

Best TV’s for 2021

When it comes to streaming devices, they are always much better coupled with a suitable TV that can take full advantage of 4K and Dolby audio. Be sure to check out our Best TV’s for 2021.

When it comes to streaming devices, they are always much better coupled with a suitable TV that can take full advantage of 4K and Dolby audio. Be sure to check out our Best TV’s for 2021.

Comparing Roku and Fire TV

Let’s compare and contrast the Roku and Firestick devices now that we’ve gone through a quick rundown of both. Please keep in mind that we’re compared the Roku streaming ecosystem to the Amazon Fire TV streaming ecosystem in general. As a result, we’ll apply to each of the streaming devices individually rather than compare every two of them.

How easy is it to install


It’s simple to set up a Roku player. Simply connect the Roku streaming system to your television, connect the television to the internet, create a Roku account, and you’re ready to go!

Fire TV

The installation process for Amazon Firestick systems differs somewhat from the Amazon Fire Cube installation process. The Firestick and Fire Cube, however, are also incredibly easy to set up.

Winner (installation) Roku vs. Fire Stick 

Roku is the victor.

While Roku has the advantage in terms of ease of installation, both Roku and Amazon Fire TV are quite similar.

Both Roku streaming sticks and Amazon Firesticks are USB-type gadgets that can be connected to your television. You may also use a USB cable to link the streaming system to a power outlet for improved performance.

When it comes to downloading their high-end 4K models, Roku takes the lead. The Roku Streaming Stick+ is the most advanced Roku streaming system, and it instals similarly to the other Roku products.

Who has the better streaming quality

Roku HD (High Definition)
Roku’s entry-level streaming device supports HD video up to 1080p. Roku’s specialised devices will play Ultra HD 4K video.

Roku HDR
HDR support is limited to the two most advanced Roku devices. However, Roku only supports HDR10, not Dolby Vision, the most sophisticated HDR format at the moment.

Roku Audio
Dolby Atmos audio support is built into Roku.

HD Fire Stick
The bottom end Amazon Firesticks will play 1080p HD content. Amazon Fire TV players that are more sophisticated will play Ultra HD 4K video.

Fire Stick HDR
Both four Fire TV devices support HDR as of the 2020 update to the Fire TV Stick and the launch of the Fire TV Stick Lite. Although the Fire TV Stick and Fire TV Stick Lite only support HDR10 content, the Fire TV Stick 4K and Fire TV Cube support both HDR10 and Dolby Vision.

Fire Stick Audio
Amazon Firestick devices include Dolby Atmos audio support. 

Winner (streaming quality) Roku vs. Fire Stick 

Winner is the Fire Stick.

Based on the specs mentioned above, it is obvious that the Amazon Fire TV has superior visual and audio capabilities.

Both Roku and Amazon Fire TV have entry-level models with identical requirements. However, the most advanced Firestick systems support Ultra HD with Dolby Vision HDR, while the better Roku model only supports HDR10.

But how important is this distinction?

Dolby Vision HDR is now the best HDR video support standard. HDR10 has a peak brightness of 4,000 nits, with a target brightness of 1,000 nits, and a colour depth of 10-bits. Dolby Vision, on the other hand, supports 10,000 nits of peak brightness with a target of 4,000 nits and 12-bit colour depth.

As a result, Dolby Vision HDR outperforms HDR10 in terms of colour integrity, sharpness, and overall brilliance. However, or Dolby Vision or HDR10, these enhanced visual features are only available if your TV accepts them. As a result, if your TV lacks Dolby Vision support, the Roku and Firestick systems would work similarly.

Amazon Fire TV and Roku also support Dolby Atmos audio, which is arguably the best audio standard. Dolby Atmos creates three-dimensional moving audio that creates an unparalleled theatre experience. However, as with Dolby Vision, you can only appreciate these advanced features if your new speakers already support Dolby Atmos.

As a result, if you have the most recent TV and speaker sets with built-in Dolby Vision and Dolby Atmos support, the Amazon Fire TV systems are the way to go.

Fire TV Cube

4K HDR playback

  • Best streaming quality

Roku, Firestick; which has the best interface?

Roku Menu

Roku’s GUI is incredibly simple and simplistic — there are no frills or needless design features. Although the style can be changed, the emphasis remains on the applications and features. Roku prioritises applications, allowing you to organise them according to your preferences. As a result, you can transfer your favourite applications to the front of the screen, greatly changing the user experience.

Furthermore, since the menus are low in weight, they load quickly. The Roku streaming system comes with a USB cable and a power adapter, which can help with performance. However, since the Roku app is so easy, you won’t need to bind to a power outlet in most situations. 

The Roku streaming service also has a big advertisement on the right side of the video. The commercial isn’t distracting, and for a moment, you forget it’s still there.

Roku Feed

Another helpful feature is the Roku Feed. It lets you follow movies, series, and content and get notifications as new content becomes available. You will keep up with plays, TV shows, and even actors and directors. As a result, anytime new content relevant to that script, show, star, or director occurs somewhere on the Roku website, you’ll receive updates. You will unfollow them from the menu if you no longer wish to get alerts.

Although the Roku Feed is an excellent concept, its implementation falls short. My main problem with the Roku Feed is that it can be difficult to unfollow any material. There is no different menu for the following objects. Instead, you must manually look for a certain personality or display that you might have followed, navigate to the unfollow menu, and unfollow them. Furthermore, when you get alerts on followed things, you can only view the latest material without having immediate access to the show’s whole folder.

Roku Search

Roku’s search function is simple to use. Select Search from the remote and then look for content based on the following categories: movie, show, actress, producer, genre, or channel. Roku also has excellent recommendations, recommending content that could be relevant to your search query. As a result, Roku has extremely intelligent search navigation.

Roku Up Next List

Roku also has an Up Next list, which immediately adds future episodes of ongoing programmes. The Up Next list, on the other hand, may be contradictory. New episodes, for example, may not necessarily show immediately, and you cannot label the episodes you’ve watched. In reality, Roku can’t tell the difference between watched and unwatched shows and movies.

Firestick Menu

Amazon Fire TV has long been criticised for its confusing interface, which aggressively promotes Amazon’s native content. When you launch Amazon Fire TV, you are greeted with a plethora of Amazon Prime content.

The banner menu displays the most recent and famous Amazon Prime movies and TV shows. When you mouse over these menu objects, the show’s trailer begins to play automatically. You can find a list of your current shows and movies by scrolling down. Aside from that, the menus are overrun with Amazon Prime content suggestions. Furthermore, Amazon’s reviews aren’t focused on an interpretation of your viewing habits, but rather on a selection of Amazon’s most common material.

Furthermore, applications such as Amazon Prime Video and Amazon Music default to Amazon’s ecosystem. As a result, when you browse for content, whether visual or audio, you will receive suggestions from the Amazon ecosystem. If you want to watch content from other outlets, such as Netflix, Spotify, and so on, you’ll have to download their app separately. You won’t have any problems if you’re familiar with the Amazon ecosystem. The relentless Amazon marketing, on the other hand, can grate on your nerves.

Amazon Fire TV places a high value on aesthetics. As previously said, when you hover over the banner menus, HD trailers begin to play, enticing you to watch the content. This form of marketing, on the other hand, lengthens the load time and slows down the Amazon Fire TV interface. There would be no problems if the Firestick is wired to a power outlet with a USB cable. If you’ve just connected the gadget to the TV’s socket, the app can feel a little sluggish.

Ads are also interspersed in the content menus on Amazon Fire TV. Instead of being pushed to one side of the television, the commercials are front and centre, making them difficult to overlook. The menu’s endorsed segment will have ads for vehicles, travel, machines, pets, and much more. In addition to branded content, you’ll see advertisements for subscription services that Amazon wants you to access.

You can’t even build your own menus on Amazon. You can’t pick and choose which apps and shows to watch and which to skip. There are no features, desired, or followed shows or apps functions. You’ll get a single menu with your show and app history at best, so that’s it.

Firestick Search

Amazon Prime advertising is also prominent in the Amazon Fire TV search results. When you browse for content, whether by voice control or manual search, Amazon Prime content and applications are recommended. Newer models have begun to diversify the scope by including related material from other providers. However, it also obviously benefits Amazon content, which can jeopardise relevancy. If you want to search for unique content, you must first open the app for the appropriate streaming site and then search for the object.

Firestick Navigation and Playback

Having said that, things aren’t all evil. The gui of the Amazon Fire TV has one redeeming feature: video playback and navigation. Amazon Fire TV has arguably the most sophisticated and distinctive replay and navigation functions. When you stop material on Fire TV, a display of the actors in that scene appears. You may also use the Up button to access the scene’s X-Ray, which has a comprehensive biography of the performer. It’s the same as getting instant access to everyone’s IMDB website with the click of a single button.

As a result, if you see an actor (even if they only appear in one scene), you can pause the video, press the Up button, pick their name, and view their entire acting career and brief biography. You’ll also get reviews for other films in which the star stars, which you can do through the app. In addition to the details about the performer, the X-Ray function shows what music is playing in the background.

Winner (Best UI) Roku vs. Fire Stick 

Roku is the winner.

Roku’s gui is undeniably more intuitive, quicker, and simpler than Amazon Fire TV’s. Roku’s interface is simplified and minimal, making it faster. Furthermore, rather than throwing its ideology or content at you, Roku helps you to construct your own menu depending on your tastes.

Amazon Fire TV shamelessly promotes Amazon content, whether it’s films, items, games, streaming platforms, or even Amazon shopping menus. Instead of tailoring the menu to your preferences, Amazon tailors it to their bottom line, resulting in a messy, haphazard, and frustrating user interface. Because of Amazon’s need to promote its environment, search navigation suffers as a result.

Of course, Roku isn’t flawless, and its Roku Feed and Up Next options could use some tweaking. However, Amazon Fire TV lacks such alternatives because it is primarily focused on delivering Amazon content.

The Amazon Fire TV’s only saving grace is its simple navigation and replay controls. Amazon’s X-Ray function is incredibly simple to use, offering second-by-second updates on all of the actors and background music in any scene of Amazon video. Roku lacks some intelligent navigation functionality.

The playback wisdom, on the other hand, is a paltry compensation for the agony of manipulating the menus. As a result, Roku obviously has a much superior menu and interface.

Roku Streaming Stick

Roku OS 8

  • Best user interface

Fire TV Stick vs Roku – which remote is better?

Model for Roku

The Roku remote is an old-fashioned remote with clunky buttons and an unappealing design. It seems to be out of date.

Dual Roku Remote

Roku’s remote control also functions as a TV remote control. As a result, you can use the same remote to turn on/off your TV and adjust the sound.

Microphone for Roku

The Roku remote also has a microphone button, which helps you to browse the search menu using voice commands.

Shortcuts for Roku

Shortcut buttons for Netflix, Hulu, and other popular streaming services are available on Roku. As a result, certain channels are conveniently accessible with a single tap. Most Roku streaming devices do not allow you to repurpose or make custom shortcut keys. As a result, the shortcut keys would be helpful only if you are a subscriber to these subscription services. However, the Roku Ultra remote control includes two personalised shortcut buttons that you can configure to meet your specific needs. As a result, you can programme certain shortcut keys to look for a certain director’s work, choose a genre, and so on.

Roku remote

A remote finder button is included in the new Roku Ultra remote control. Simply press a button on your Roku computer, and the remote control will make a noisy noise to help you locate it. You’ll never have to scramble for your remote again.

Design of the Firestick

The remote for the Firestick is incredibly sleek, compact, and modern. It’s comfortable in your hands and has exclusive minimalist keys.

Dual Firestick Remote

The remote control for the Firestick also serves as a remote control for your television. As a result, you can use the same remote to power both your TV and your Amazon Firestick. The Fire TV Stick Lite is the only product in the Fire TV lineup that lacks this functionality.

Microphone for Firestick

The Firestick provides a microphone from which you can ask Alexa to perform different tasks such as playing unique content, switching applications, and so on.

Shortcuts for the Firestick

There are no shortcut keys on the Firestick. I would theoretically apply that to two factors. First and foremost, Amazon will never support a subscription service other than Prime Video. Second, Amazon’s remote is stylish and minimalist, so they’ve steered clear of this issue.

Winner – Remote user friendleness, Roku Vs. Fire TV Stick

Roku is the winner.

The choice between Roku and Firestick for remote control comes down to performance vs. aesthetics.

Roku is the way to go if you want a remote with a lot of features thanks to the extra shortcut controls. Please keep in mind, though, that these shortcut keys will only work if you have a subscription to the related streaming services.

Firestick has a better-looking and more comfortable remote. Furthermore, Firestick is preferable for those who do not subscribe to the common platforms promoted on the Roku remote.

Roku Ultra

Best Roku device

  • Best remote with a plethora of features

Roku vs. Fire TV Stick Smart Features

Roku Voice Control

Roku allows you to use speech management with or without external voice assistants. If you don’t have voice assistants, you can browse for content by tapping the microphone handle. Voice commands may be used to browse for individual games, series, movies, platforms, genres, or characters.

You can use speech control without picking up the remote if you have a voice assistant. Google Home, Amazon Alexa, and Apple HomeKit are all supported by Roku. It also supports Apple’s AirPlay 2 wireless connectivity. This helps you to cast some kind of content directly to a Roku system from your iPhone, iPad, or Mac.

However, if you use third-party voice assistants for voice management, you must still note Roku. For eg, instead of saying “Google, open Netflix on Roku,” you’ll have to say “Google, open Netflix on Roku.”

Private Listening on Roku

The Roku remote also has a built-in headphone port. If you’re watching TV late at night and don’t want to wake up the rest of the family, you should attach the remote control to your earphones or headphones.

You should also use your mobile to do private listening instead of the remote control. You will use your mobile to access the Roku app and attach your headphones to the smartphone through Bluetooth or the headphone jack.

As a result, you can watch TV privately with your headphones while adjusting the volume with the remote, tablet, or the built-in voice control on your headphones. The TV’s soundbar will be turned off.

Roku Ultra also includes a collection of luxury JBL headphones for your personal listening pleasure.

Guest mode

Guest Mode is suitable for those who operate hotels, Airbnbs, and guest quarters. You should set a clear sign in and sign out date for a guest account. As a result, visitors can browse certain guest accounts and, if necessary, import their own accounts. This encourages visitors to use Roku without interfering with the accounts or suggestions.

Fire Stick TV voice control

The Amazon Firestick remote controls have a microphone button. As a result, you can browse for series, stars, games, platforms, or other functionality by tapping the microphone button. To use the voice modulation, though, you must press and hold the microphone handle.

You don’t need to use the remote control to use voice control if you have the Amazon Fire TV Cube. The Amazon Fire TV Cube includes an Alexa speaker that can be enabled from a distance. Say, “Alexa, toggle on Netflix,” and it will do as you request; no remote is needed. Furthermore, the Amazon Fire TV Cube functions as an Alexa system, enabling you to monitor other smart home gadgets such as lights and smart thermostats.

If you have an Amazon Firestick instead of a Fire Cube, you’ll need to get another voice assistant in order to have voice control without a remote. Amazon Fire TV, on the other hand, is only compatible with Amazon Alexa computers, not Google Assistant, Apple’s Siri, or some other smart assistant. Connecting your Amazon Firestick to your Alexa speaker allows you to power your Amazon Fire TV or other smart home gadgets.

Fire TV Stick Listening

There is no headphone jack on the Amazon Fire TV remote control. As a result, the private listening option is only available if you have wireless headphones. Furthermore, there have been cases of audio delays while using Bluetooth headphones for Fire TV.

As a result, while you can potentially use Fire TV’s private listening function, it is ineffective and needs major modifications before it can be used.

Winner – Smart features, Roku Vs. Fire TV Stick

Roku is the winner.

Roku has the most advanced smart features, including voice control, private listening, and guest mode.

When it comes to voice commands, Roku supports Google Home, Amazon Alexa, and Apple HomeKit, while Firestick only supports Amazon Alexa. If you want to use voice control via the remote’s microphone, Roku will scan all streaming platforms for videos, while Amazon’s microphone will only search Amazon Prime Video.

If you already own an Amazon Alexa gadget or choose to buy the more advanced Fire TV Cube, you can prefer Firestick for voice control. However, of all streaming sticks, Roku has the best voice control and the most connectivity.

For a variety of factors, Roku’s private listening is much superior to Firestick’s. To begin, you can access private listening through the remote control’s headphone jack or your smartphone. Second, you have the choice of using wired or wireless headphones. Third, pairing your Bluetooth headphones is easy. Finally, there is no audio latency.

In comparison, the Amazon Firestick offers a barely working private listening service. It is only accessible via the remote. However, since the remote lacks a headphone port, you must use Bluetooth headphones. Furthermore, you can only link to Bluetooth through settings, which is time-consuming. And after all of that, audio delay can sometimes occur.

Amazon Fire TV lacks a guest mode or functionality as well. As a result, when visitors browse your Amazon Fire TV, they will have full access to your viewing history.  

Roku Premiere

4K support

  • Winner of ease of installation

Roku vs. Firestick Support


Roku has an excellent customer service scheme. They have an excellent repository and knowledge base, which includes tips on downloading and configuring your system, as well as resolving different account, billing, and troubleshooting problems. If you can’t find what you’re looking for, you can still use live chat.

Fire TV Stick

Amazon also provides an information base and repository of educational guides and documents. However, if it doesn’t succeed, you’ll have a difficult time contacting their customer service.

Winner (Support): Roku vs Fire Stick

Roku is the winner.

Roku and Amazon also have a large knowledge base. However, since Amazon does so many different items, it can be difficult to locate customer service on a single problem. In comparison, Roku offers a dedicated live chat for their streaming devices.

Roku Express

Sub Title

  • Best support

Which one should you buy?

Roku and Firestick are both very popular streaming devices with massive libraries. They give you access to all of the popular streaming services and applications, let you navigate through voice commands, and let you play games.
However, based on all of the parameters mentioned above, Roku wins on almost every single count.

One of the main reasons Roku is superior to Amazon Fire TV is because it is a device that is not based on any particular ecosystem. This is most noticeable in Roku’s ability to work with Google Home and Apple HomeKit, as well as Apple’s AirPlay 2, none of which are available on Firestick smartphones. As a result, Roku makes suggestions based on personal preferences.

Roku and Firestick are both very popular streaming devices with massive libraries. They give you access to all of the popular streaming services and applications, let you navigate through voice commands, and let you play games.
However, based on all of the parameters mentioned above, Roku wins on almost every single count. One of the main reasons Roku is superior to Amazon Fire TV is because it is a device that is not based on any particular ecosystem. This is most noticeable in Roku’s ability to work with Google Home and Apple HomeKit, as well as Apple’s AirPlay 2, none of which are available on Firestick smartphones. 

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